LockBit variant contained in 11 hours — manufacturer back to 80% production within 72h of first encrypted file
A 1,400-employee manufacturer in Pune called Macksofy at 02:14 IST after a LockBit variant began encrypting file shares. Forensic team on-site by 06:30. Containment achieved at hour 11. Eighty per cent of production systems back online within 72 hours from clean backups.
- Client
- Mid-size Manufacturer (Maharashtra)
- Sector
- Manufacturing
- Region
- India
- Engagement
- DFIR
- Year
- 2025
- Duration
- Containment 11h · Full IR 21 days
What the client was up against.
First encrypted file at 23:47, panic by midnight
An IT engineer noticed file extensions changing on a shared drive at 23:47. By 00:30 multiple systems were encrypted. The internal team had a tabletop-grade IR plan but had never run live containment against a credentialed adversary already inside the network.
OT exposure was the real fear
Beyond the corporate file-share, the plant's MES (Manufacturing Execution System) shared a flat network with corporate IT. If the ransomware crossed into OT, the plant would lose visibility into batches in progress — a regulatory and contractual problem with auto-OEM customers.
How we ran the engagement, phase by phase.
01 · 30-minute bridge call · 02:14 IST
- Triage call with CIO + IT manager + plant operations head
- Established a unified incident bridge (Slack + voice) with strict comms discipline
- Stand-down internal 'fix it ourselves' attempts before they destroyed evidence
02 · On-site forensic team · 06:30 IST
- Two-person forensic team on-site at the Pune plant
- Triage agents deployed across DC, OT-edge gateways and the file servers
- Volatile-evidence preservation on patient-zero before any reboots
03 · Containment · hour 11
- Identified patient-zero: an internet-exposed RDP host with leaked credentials
- Cut the AD-trust between corp and plant networks at hour 7
- Isolated 18 actively-encrypting hosts; killed PsExec lateral movement at hour 11
04 · Eradication + recovery
- Validated backup integrity offline before any restoration
- Rebuilt domain controllers from gold images; rotated all privileged credentials
- Restored 80% of production-critical systems from backups within 72h of first encryption
05 · Lessons-learned + tabletop exercise
- CERT-In incident-reporting filed within statutory window
- Root-cause analysis: exposed RDP + leaked credentials + flat network
- Tabletop exercise re-run with new playbooks 6 weeks post-incident
What we surfaced — severity, title, real-world impact.
Internet-exposed RDP on a legacy bastion
A historical jump-server retained 3389/tcp exposed to the internet. The credentials had appeared on a credential-stuffing dump six months prior — never rotated.
Flat L2 between corporate IT and the plant MES network
No segmentation between corporate file shares and the plant MES network. If the actor had pivoted 4 hours later, plant visibility would have been lost.
Weekly backups, no offline copy
Backups existed but were online and writeable from a compromised tier-1 admin account. Two recent backup chains were already encrypted; older chains were viable.
Lateral movement via PsExec unflagged
The estate had no detection on PsExec or remote service creation — the actor's primary lateral-movement technique ran unnoticed for two hours.
What changed for the client.
Production back online inside 72 hours
Eighty per cent of production-critical systems restored from clean backups in under 72 hours from the first encrypted file. Zero confirmed data exfiltration. No ransom paid.
OT/IT segmentation hardened
Within 30 days the manufacturer rolled out a hardware firewall between corporate and plant networks, with one-way replication for MES telemetry. The flat-network class of risk was eliminated.
Backup architecture rebuilt
New 3-2-1 backup posture with an air-gapped offline copy, immutable storage on the cloud tier, and quarterly restore drills now run by Macksofy as part of an ongoing IR retainer.
“We called at 2 AM. By breakfast their forensic team was on our shop floor. Eleven hours later the bleeding stopped. We're now on a Macksofy IR retainer — never want a 2 AM scramble like that again.”
Get a fixed-price proposal in 48 hours.
Tell us about your security need — pentest, audit, training or a wider engagement. A senior consultant will reply within a few business hours.
- CERT-In Empanelled
- EC-Council ATC · CompTIA Authorized
- 20,000+ professionals trained
- India + UAE engagements