Managed Security Services (MSSP)
Outsource the heavy lifting of day-to-day security operations to a CERT-In empanelled team. Managed SOC, managed EDR/XDR, managed vulnerability operations, managed identity hygiene and incident response — all under one SLA, one ticketing pane and one quarterly board report.
- Quote SLA48 hours
- Typical engagement5–15 working days
- RetestFree within 30 days
- Reporting formatCERT-In + ISO + SOC 2 ready
- Team100% in-house · OSCP / OSWE / OSEP
A MSSP engagement, in plain language.
Most mid-market security teams in India and the GCC have 2–4 in-house engineers covering 200+ assets across cloud, on-prem and SaaS. Macksofy plugs in a 24×7 analyst pod (L1/L2/L3 + IR on-call), a tuned SIEM you keep ownership of, and a quarterly governance forum that measures MTTD, MTTR, control coverage and risk burn-down. You stop chasing alerts. We stop talking about tools and start talking about outcomes.
- Predictable monthly cost vs. fully-loaded ₹3–5 Cr/yr for a 24×7 in-house SOC
- Coverage maturity in 30–60 days instead of 12–18 months of hiring
- Single accountable provider for SOC, EDR, IR, vuln-ops and reporting
- Quarterly board pack auditors and regulators accept as-is (CERT-In · RBI · SEBI · ISO 27001)
Phased delivery — every step documented.
Interactive walkthrough of how we run a MSSP engagement — tap a phase to expand its activities.
1 · Onboarding & baseline
- 01Asset and identity inventory · crown-jewel tagging
- 02Risk baseline + control coverage gap analysis
- 03SIEM / EDR / IDS / cloud-log connector mapping
- 04Runbook + escalation matrix sign-off
Industry-standard + custom.
We use the same tooling top BFSI red teams operate — combined with Macksofy in-house extensions and proprietary scripts where commercial tools fall short.
Sectors we operate in
What you get
- 24×7 monitoring + Tier-1 to Tier-3 triage and investigation
- Managed EDR / XDR + managed vulnerability operations
- Incident response retainer hours (included)
- Monthly operations report + quarterly business review
- MITRE ATT&CK coverage map kept current
- Annual program maturity assessment
- Audit-ready evidence pack for CERT-In · RBI · SEBI · ISO 27001 · SOC 2
Anonymized engagement snapshots.
Scope · 24×7 MSS across AWS + on-prem AD, 1,800 endpoints
Finding: Detected and contained a ransomware-precursor (Cobalt Strike beacon) inside 22 minutes of initial access — domain compromise avoided
Critical — regulator notification not required; full forensic timeline delivered in 48 hours
Scope · Managed SOC + managed EDR + DFIR retainer
Finding: MTTD reduced from 6.8 hours to 18 minutes over 90-day baseline period
Material — measurable risk reduction reported to board + SEBI System Audit
Outsourced security operations, priced like a utility.
MSS pricing scales with monitored asset count, log volume and required SLA. 12-month minimum, billed monthly. Share your environment size and we'll send a tier-based proposal within 5 working days.
Rated 4.9 ★ from 612 client reviews.
“We've worked with three Big 4 firms before Macksofy. None found what their team did in our payments stack. The most actionable report we've received in a decade.”
“The CHFI training Macksofy delivered for our cyber cell raised investigation quality measurably. Practical, India-context-aware, and respectful of our operational realities.”
“Came in with zero security background. 5 weeks later I was running Burp Suite and Metasploit confidently. Cleared CEH on the first attempt.”
Things people ask before signing.
Often paired with this engagement.
Get a fixed-price proposal in 48 hours.
Tell us about your security need — pentest, audit, training or a wider engagement. A senior consultant will reply within a few business hours.
- CERT-In Empanelled
- EC-Council ATC · CompTIA Authorized
- 20,000+ professionals trained
- India + UAE engagements