Macksofy Technologies
Insurance Regulatory · IRDAI Cyber Crisis Management

IRDAI Information Security Audit

IRDAI compliance for insurers, brokers, web aggregators, TPAs.

End-to-end audit per IRDAI's Information & Cyber Security Guidelines (2023). Insurance regulators require annual + event-driven audits across insurers, intermediaries, web aggregators and TPAs — Macksofy delivers them all with a single engagement.

Aligned to
  • IRDAI Information & Cyber Security Guidelines (2023)
  • IRDAI Cyber Crisis Management Plan
  • Insurance Act + IRDAI Regulations
  • CERT-In Empanelment requirement
  • ISO 27001:2022 (mapped controls)
  • DPDP Act 2023 (overlap with privacy)
Why this matters

Compliance is leverage, not paperwork.

IRDAI Cyber Security Guidelines (2023) cover not just IT controls but governance, third-party risk and incident reporting within 6 hours of detection. Insurance entities face sanctions including licence suspension for material non-compliance. Macksofy's IRDAI audit team includes auditors who have delivered to top private and PSU insurers across India.

Applicability
  • Life + general + health insurers (Indian + foreign)
  • Reinsurers operating in India
  • Insurance brokers + corporate agents
  • Web aggregators (PoS / IMF)
  • Third-Party Administrators (TPAs)
  • Insurance marketing firms
Standards & frameworks

Aligned to the regulations that matter.

IRDAI Information & Cyber Security Guidelines (2023)
IRDAI Cyber Crisis Management Plan
Insurance Act + IRDAI Regulations
CERT-In Empanelment requirement
ISO 27001:2022 (mapped controls)
DPDP Act 2023 (overlap with privacy)
Methodology

How we run a IRDAI Audit engagement.

Interactive walkthrough — every phase clickable, every activity documented, every artefact regulator-ready.

Phase 01 / 5
20% complete

1 · Scoping

  • 01
    Insurer category (life / general / health / reinsurer)
  • 02
    Distribution channel inventory (online / agents / corporate)
  • 03
    TPA + claim processing surface
Deliverables

Everything you need to satisfy auditors.

  • IRDAI-format audit report
  • Cyber Crisis Management Plan (template + validation)
  • Findings register · severity · ETA · management response
  • DPDP overlap remediation plan
  • IRDAI inspector support package
  • Free retest within 30 days · closure letter
Recent engagements
Health Insurer (top-5 by GWP)

Annual IRDAI audit + DPDP readiness

Outcome: All findings closed within 60 days; first-attempt clearance from IRDAI on-site inspection

At a glance

The shape of a IRDAI Audit engagement.

Every number below is grounded in how Macksofy actually runs the engagement — not aspirational marketing copy.

0
Methodology phases
0
Documented activities
0
Auditor-ready deliverables
0 day
Day retest window
Audit pillars

What we actually examine.

Each pillar is a distinct workstream inside the engagement — scoped, evidenced, and signed off independently before the audit pack is assembled.

18CONTROLS MAPPEDacross 6 pillars
Coverage breakdown
  • IRDAI cyber framework alignment3 pts
  • Information & cyber security audit3 pts
  • Outsourcing & cloud3 pts
  • Business continuity & DR3 pts
  • Reporting & disclosure3 pts
  • Insurance product security3 pts
Pillar 01
IRDAI cyber framework alignment

The IRDAI 2017 cyber-security framework + 2022 ISNP refresh.

  • 31-control board-approved policy review
  • CISO appointment + reporting evidence
  • Annual self-assessment to IRDAI
Pillar 02
Information & cyber security audit

What IRDAI inspections actually test on the ground.

  • Policyholder-data protection posture
  • PII / financial-data encryption evidence
  • Insurance-application secure-SDLC
Pillar 03
Outsourcing & cloud

The vendor-risk angle IRDAI cares about more than most regulators realise.

  • Outsourcing-policy + vendor-risk register
  • Cloud due-diligence + data-residency
  • Sub-processor + access-management
Pillar 04
Business continuity & DR

Continuity expectations on insurance ops + claims processing.

  • BCP plan + drill evidence
  • Claims-processing recovery RTO/RPO
  • Customer-communication playbook
Pillar 05
Reporting & disclosure

What you tell IRDAI, when, and in what format.

  • Half-yearly compliance status to IRDAI
  • Cyber-incident reporting workflow
  • Annual cyber-resilience report
Pillar 06
Insurance product security

Securing the product surface — apps, partner portals, agent tools.

  • Mobile + web application security
  • Agent / broker portal access review
  • PoS / partner integration security
Engagement timeline

From kick-off to regulator-ready report.

The horizontal flow below shows the typical week-by-week shape of a IRDAI Audit engagement. Click any station for detail in the methodology section above.

01
Week 1
Scoping
02
Week 2
Governance audit
03
Week 3
Technical audit
04
Week 4
Privacy + DPDP overlap
05
Week 5
IRDAI report + submission
What clients say · Trusted India + UAE

Rated 4.9 ★ from 612 client reviews.

CERT-In Empanelled
Govt of India · MeitY
EC-Council ATC
Authorized Training
ISO 27001 Certified
Info Security Mgmt
We've worked with three Big 4 firms before Macksofy. None found what their team did in our payments stack. The most actionable report we've received in a decade.
AK
Aisha Khan
Information Security Manager · Listed Fintech · BKC, Mumbai
The CHFI training Macksofy delivered for our cyber cell raised investigation quality measurably. Practical, India-context-aware, and respectful of our operational realities.
IK
Inspector K. Joshi
Cyber Cell · Maharashtra Police · Mumbai
Came in with zero security background. 5 weeks later I was running Burp Suite and Metasploit confidently. Cleared CEH on the first attempt.
VI
Vivek Iyer
DevSecOps Lead · Healthcare SaaS · Hyderabad
FAQ

Things compliance leads ask before signing.

Yes, per IRDAI 2023 guidelines. Larger insurers and reinsurers run quarterly internal + annual external. TPAs and aggregators on annual cycle.
Talk to us

Get a fixed-price proposal in 48 hours.

Tell us about your security need — pentest, audit, training or a wider engagement. A senior consultant will reply within a few business hours.

CERT-In Empanelled
Information Security Auditor · India
  • CERT-In Empanelled
  • EC-Council ATC · CompTIA Authorized
  • 20,000+ professionals trained
  • India + UAE engagements
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