ISO/IEC 27701 — Privacy Information Management
GDPR + DPDP, certified as a system — not a checklist.
ISO 27701 extends ISO 27001 into a full Privacy Information Management System (PIMS). The only certification that demonstrates GDPR / DPDP / CCPA compliance via independent audit. Mandatory shortlist for enterprises selling to EU + India enterprise.
- ISO/IEC 27701:2019
- ISO/IEC 27001:2022 (parent)
- GDPR + DPDP mapping
- ISO/IEC 29100 privacy framework
- ISO/IEC 27018 (cloud PII complement)
Compliance is leverage, not paperwork.
DPOs need evidence the privacy program is operating, not just documented. ISO 27701 audit produces that evidence — and translates directly to GDPR Article 5(2) accountability and DPDP Section 8 reasonable-security obligations. Macksofy implements 27701 alongside ISO 27001 in a single 18–22 week engagement.
- Data Controllers + Processors processing significant PII
- Multinationals with GDPR + DPDP obligations
- BPO / KPO handling EU / Indian customer data
- Healthtechs, fintechs, edtechs
- B2B SaaS handling end-customer PII
Aligned to the regulations that matter.
How we run a ISO 27701 engagement.
Interactive walkthrough — every phase clickable, every activity documented, every artefact regulator-ready.
1 · Privacy scoping
- 01Controller / processor role determination
- 02PII inventory + RoPA
- 03Cross-border transfer mapping
Everything you need to satisfy auditors.
- Full PIMS documentation (8+ procedures)
- RoPA + DPIA framework + sample DPIAs
- Combined 27001 + 27701 SoA
- Data subject rights workflow + portal spec
- Breach notification playbook (72-hour)
- Stage 1 / 2 audit + annual surveillance
ISO 27001 + 27701 dual certification
Outcome: EU customer questionnaires reduced to a single artefact handover; passed GDPR processor audits without rework
The shape of a ISO 27701 engagement.
Every number below is grounded in how Macksofy actually runs the engagement — not aspirational marketing copy.
What we actually examine.
Each pillar is a distinct workstream inside the engagement — scoped, evidenced, and signed off independently before the audit pack is assembled.
- PIMS scope & context3 pts
- Privacy by design integration3 pts
- DPIA + ROPA3 pts
- Data-subject rights ops3 pts
- Cross-border transfer governance3 pts
- Privacy continual improvement3 pts
Get the controller-vs-processor split right and the rest of the audit gets easier.
- Controller / processor / joint-controller delineation
- PIMS scope statement + boundary
- Stakeholder & legal-context register
Embedding privacy into how engineering actually builds.
- Privacy-by-design SDLC gates
- Default-private configuration evidence
- Privacy-engineering tooling review
The two artefacts that anchor everything else.
- Data Protection Impact Assessments
- Records of Processing Activities
- High-risk processing inventory
From intake form to verified resolution — within deadline.
- Rights-request portal + workflow
- Identity-verification protocol
- SLA + audit-trail evidence
SCCs, adequacy decisions, derogations — what you actually rely on.
- Transfer-impact assessments (TIA)
- SCC + SCC-2021 implementation
- Onward-transfer + sub-processor flow
PIMS clauses 5-10 — keeping the system alive after certification.
- Internal audit + management review
- Privacy KPIs + breach trending
- CAPA + maturity uplift roadmap
From kick-off to regulator-ready report.
The horizontal flow below shows the typical week-by-week shape of a ISO 27701 engagement. Click any station for detail in the methodology section above.
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